Thank you for choosing Waste Management as your service provider. We are committed to providing you the very best service at a cost-effective rate. We have terrific, well-trained drivers, a fleet of vehicles, a Customer Service Center and a host of support mechanism to ensure your satisfaction.

Below are a few helpful links to make the transition to our service as seamless as possible. Please do not hesitate to call with any questions or concerns. Our Customer Service Center hours are Monday - Friday 7:30 A.M . to 4:30 P.M. and the number is (585)254-3500. An answering service will take a message for you if the center is not available.

We at Waste Management, distinguish ourselves, not only by what we do, but how we do it. We work hard to deliver the results our customers are looking for, providing an uncommon level of service, consistent client satisfaction, and overall success. We are building our business on the timeless values of trust, service and commitment. And on relationships that work- for our customers, our company and the communities we serve.

Links -

Holiday Schedule

Monroe County Recycling Guidelines - NEW!

Waste Removal Preperation instructions

Terms and Conditions

Understanding your invoice

Recycling Tips

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